Thunderbird is a popular email software program offered free by Mozilla. And Avast is a popular free antivirus program. But the two aren't exactly compatible without some tinkering.
In my case, after an update, Mozilla Thunderbird stopped connecting to the email server. And after much trial and error, not to mention anguish, I hit on the work-around.
Here's what the user needs to do:
1. Open the Avast program.
2. Click "Settings" at bottom left.
3. On the Settings page, click "Components."
4. On the Components page, locate the "Mail Shield" line and click on the green switch on the right to turn it off for the time duration you select.
Works for me. I hope this helps someone else.
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2:25 PM 4/3/2018
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